Returns

Returns and Refunds

We take pride in the quality of our products. If you are not satisfied with your purchase, please contact us within 3 days of receiving your order. We will provide instructions for returning the item. Please note that the following conditions apply to returns and refunds:

The item must be in its original condition and packaging.

Return shipping costs are the responsibility of the customer, unless the item is defective or damaged.

Refunds will be issued within 14 days of receiving the returned item.

Customer Support

If you have any questions or concerns regarding payment, delivery, or any other aspect of your order, please contact our customer support team at [hellocrafet@crafet.com] or by phone at [+40 770 381 636].
We are here to assist you and ensure a smooth shopping experience.